Systems engineering analysis of diagnostic referral closed-loop processes
N Nehls, TS Yap, T Salant, M Aronson… - BMJ Open …, 2021 - bmjopenquality.bmj.com
Background Closing loops to complete diagnostic referrals remains a significant patient
safety problem in most health systems, with 65%–73% failure rates and significant delays …
safety problem in most health systems, with 65%–73% failure rates and significant delays …
Systems analysis of a dedicated ambulatory respiratory unit for seeing and ensuring follow-up of patients with COVID-19 symptoms
JC Benneyan, T White, N Nehls, TS Yap… - The Journal of …, 2021 - journals.lww.com
COVID-19 necessitated significant care redesign, including new ambulatory workflows to
handle surge volumes, protect patients and staff, and ensure timely reliable care …
handle surge volumes, protect patients and staff, and ensure timely reliable care …