Cross-cultural comparison of workplace stressors, ways of coping and demographic characteristics as predictors of physical and mental health among hospital nurses in Japan, Thailand, South Korea and the USA (Hawaii)
Introduction
The Global Advisory Group of the World Health Organization has acknowledged that a worldwide shortage of nurses exists (Booth, 2002; Heitlinger, 2003). This shortage has led to global competition for hiring nurses, as well as a migration of nurses from developing countries to developed countries. The nursing workforce movement only intensifies and exacerbates the nursing shortage in developing countries already facing a low nurse to patient ratio (International Nursing Foundation of Japan, 2000).
In an attempt to understand the problems surrounding the occurrence of the global nursing shortage, research has focused on various aspects of the work environment and nurses’ satisfaction and/or dissatisfaction with their professional role. Most of these studies have been conducted in Canada, the United Kingdom and the United States of America (USA), all of which are considered to be western culture countries (Lambert and Lambert, 2002). Few studies, however, have addressed cross-cultural aspects of role stress among nurses (Aiken et al., 2002), with even fewer studies examining role stress among nurses from Asian culture countries, such as Japan, South Korea and Thailand. Therefore, the purpose of this study was to compare cross-culturally, in hospital-based nurses, workplace stressors, ways of coping and demographic characteristics as predictors of physical and mental health among nurses from Japan, South Korea, Thailand and the USA (Hawaii). While the USA is a country with a predominately western culture, the State of Hawaii, unlike the rest of the country, largely due to its geographic isolation from the mainland, has a strong and thriving Asian culture. Of the 1.2 million Hawaii residents, approximately 42% are of Asian descent, 17% reported as Japanese and 2% reported as Korean (US Census Bureau, 2000).
Section snippets
Country demographics
Since each of these Asian countries and the State of Hawaii has a unique culture, they collectively cannot be examined. Japan, an archipelago situated off the east coast of the continent of Asia, is a very homogeneous culture, with 99% of the population being Japanese. Only 1% of the islands are inhabitable, making Japan one of the most densely populated countries (126.4 million people) in the world (Central Intelligence Agency, 2002). With approximately of the population being 65 years of
Review of literature
When divergence occurs between what a person perceives to be the expectations of the role and what actually is occurring within the role, role stress is likely to be taking place. In other words, a disparity is present between the person's perception of the characteristics of a specific role and what the individual currently is achieving in the specific role.
Studies conducted on role stress in nurses suggest that the findings tend to occur within five categories: work environment factors,
Research questions
Although each country, within this study, has a unique culture, a cross-cultural comparison can be made in an attempt to better understand, in hospital-based nurses: (a) workplace stressors, ways of coping, and levels of physical and mental health, and (b) predictors of physical and mental health. To make this comparison, the following research questions were posed:
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What comparisons exist for workplace stressors, ways of coping, and levels of physical and mental health among hospital-based
Sample
The sample consisted of a total of 1554 hospital-based nurses, employed in 35 hospitals, located through out the countries of Japan, South Korea, Thailand and the USA (Hawaii). The hospitals used for data gathering were categorized as governmental, private or teaching, and located in a variety of cities within each country (see Table 1). Data were gathered from March 2002 to January 2003.
The subjects (see Table 2), who predominately were female (93.2–98.7%), had an average age range of
Results
A detailed report of the findings, from each country, has been published elsewhere (Lambert et al., 2004; Sitthimongkol et al., in review) or will be published in the near future. The results reported here are cross-cultural comparisons of the findings.
Workplace stressors, ways of coping, and physical and mental health
The fact that nurses, from all four countries, indicated that the workplace stressors, workload and death/dying, were most stressful was compelling. Such a finding suggests that, regardless of culture and country specific professional role, nurses identify the amount of work that they are expected to carry out and the emotional issues surrounding death/dying to be overwhelming. It is not surprising that workload and death/dying were identified as primary workplace stressors for the USA (Hawaii)
Limitations
The findings from this study add information to the body of knowledge with respect to the cross-cultural comparison of workplace stressors, ways of coping and demographic characteristics as predictors of physical health and mental health in hospital nurses from Japan, South Korea, Thailand and the USA (Hawaii). As with any study, this research has limitations. First, this study was a survey design using self-reported data. Thus, the assumption was made that the respondents were truthful and
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At the time of this research the author was a Professor, Faculty of Health Sciences, Yamaguchi University School of Medicine, Ube, Japan.