Spoken communication and patient safety: a new direction for healthcare communication policy, research, education and practice?
Rick Iedema, Trish Greenhalgh, Joan Russell, John Alexander, Khudeja Amer-Sharif, Paul Gardner, Mark Juniper, Rebecca Lawton, Ravi Prakash Mahajan, Priscilla McGuire, Celia Roberts, Wayne Robson, Stephen Timmons, Lorna Wilkinson
BMJ Open Quality Sep 2019, 8 (3) e000742; DOI: 10.1136/bmjoq-2019-000742
