Table 1

Breast pain clinic patient feedback (June 2021–February 2023)

Patient Experience Questionnaire (n=1036)North
Derbyshire
South
Derbyshire
Total%
Did your General Practitioner (GP) advise you that breast pain is not a symptom of breast cancer?Yes27552680177.3%
No5318223522.7%
How many times have you seen your GP for this episode of breast pain prior to being referred to this clinic?1 Visit21243865062.7%
2 Visits7717725424.5%
3 Visits2358817.8%
4 Visits413171.6%
five or more Visits1222343.3%
Have you had any previous episodes of breast pain that required you to see GP?Yes15129544643.1%
No17741359056.9%
Did you find the breast pain advice you received helpful?Yes328701102999.3%
No0330.3%
Not sure0440.4%
Do you feel reassured by the breast pain advice you received?Yes326692101898.3%
No210121.2%
Not sure0660.6%
Did you find the information regarding your personal risk of developing breast cancer helpful?Yes31866398194.7%
No011111.1%
Not Sure1034444.2%
How easy was it to find the breast cancer information in your family?*Very Easy7518225726.5%
Easy14830445246.5%
Not Easy4711516216.7%
Difficult2342656.7%
Very Difficult827353.6%
Please rate how you found the Family History Questionnaire to complete?Very Easy8319427726.7%
Easy19137256354.3%
Not Easy3610614213.7%
Difficult1425393.8%
Very Difficult411151.4%
How likely are you to recommend this service to friends and family if they had troublesome breast pain?Extremely Likely28357485782.7%
Likely4312216515.9%
Neither Likely nor unlikely2680.8%
Unlikely0110.1%
Extremely unlikely0110.1%
Don’t Know0440.4%
  • Overall Derbyshire totals and percentages highlighted in bold.

  • *Question added from September 2021.