Quality of communication scores before and after implementation of the interventions
| Before interventions n=149 | After interventions n=184 | Statistical comparison P value | |
| Care decision communication, median (IQR) | 0.0 (0.0–7.0) | 6.0 (0.0–8.0) | <0.001 |
| General communication, median (IQR) | 8.0 (7.5–9.0) | 8.0 (8.0–9.0) | 0.126 |
| Total quality of communication, median (IQR) | 8.0 (7.0–8.0) | 8.0 (7.0–9.0) | 0.003 |
Univariate analysis. Mann-Whitney U was used to test for statistical significance.