Table 3

Association between ‘top box’ responses to PC-QIs and odds of readmission and emergency department visit

Readmission within 30 days of dischargeEmergency department visit within 7 days of discharge
OR (95% CI)*aOR (95% CI)†OR (95% CI)*aOR (95% CI)†
O1. Overall experience0.77 (0.74 to 0.82)0.87 (0.82 to 0.93)0.85 (0.81 to 0.88)0.99 (0.94 to 1.04)
G1. Global indicator—friends and family test0.81 (0.77 to 0.85)0.95 (0.89 to 1.02)0.83 (0.80 to 0.87)0.95 (0.90 to 1.01)
P6. Communication between patient and nurse0.77 (0.72 to 0.83)1.05 (0.96 to 1.16)0.77 (0.72 to 0.81)0.98 (0.91 to 1.06)
P7. Communication between patient and physician0.66 (0.61 to 0.70)0.73 (0.67 to 0.80)0.70 (0.66 to 0.74)0.82 (0.77 to 0.88)
P8. Information about taking medication0.75 (0.70 to 0.79)0.90 (0.83 to 0.98)0.71 (0.68 to 0.75)0.86 (0.80 to 0.92)
P10. Coordination of care0.75 (0.70 to 0.80)0.99 (0.90 to 1.08)0.78 (0.74 to 0.83)1.05 (0.98 to 1.13)
P11. Patient involvement in decisions about care and treatment0.81 (0.76 to 0.86)0.99 (0.92 to 1.07)0.82 (0.78 to 0.86)1.01 (0.95 to 1.07)
P15. Transition planning0.77 (0.72 to 0.84)1.05 (0.95 to 1.16)0.65 (0.61 to 0.69)0.79 (0.73 to 0.85)
  • All statistically signifcant results (p<0.05) are bolded.

  • *ORs and 95% CIs are minimally adjusted for patient and hospital covariates.

  • †Adjusted ORs are adjusted for patient and hospital covariates and the seven other PC-QI variables.

  • PC-QIs, person-centred quality indicators .