Table 3

Distribution of positive responses of Hospital Survey on Patient Safety Culture

DimensionsObserved average (SD)Q1Median*Q3NEstimated average
(95% CI)
Teamwork within units79.8 (±29.7)75.0100.0100.0566679.7 (78.2 to 81.2)
Expectations and actions promoting patient safety71.5 (±31.3)50.075.0100.0560269.6 (63.5 to 76.3)
Organisational learning—continuous improvement82.9 (±30.6)67.0100.0100.0559381.8 (77.5 to 86.2)
Management support for patient safety78.6 (±28.8)67.0100.0100.0562977.4 (73.6 to 81.5)
Feedback and communication about errors74.4 (±35.9)67.0100.0100.0557973.6 (70.4 to 77.0)
Frequency of events reported72.8 (±39.7)33.0100.0100.0543270.4 (61.8 to 80.2)
Overall perceptions of patients’ safety64.7 (±29.3)50.075.0100.0544965.4 (59.7 to 71.7)
Communication openness59.0 (±36.0)33.067.0100.0551558.8 (56.6 to 61.0)
Teamwork across units63.4 (±35.8)25.075.0100.0551663.1 (59.8 to 66.6)
Staffing41.3 (±33.2)25.025.075.0543840.2 (36.8 to 44.1)
Handoffs and transitions61.0 (±40.5)25.075.0100.0527060.3 (52.4 to 69.3)
Non-punitive response to error37.3 (±39.1)0.033.067.0544537.5 (35.0 to 40.1)
  • *All minimum values were 0, and all maximum values were 100.