Table 4

Multivariate linear regression of predictors of higher HCAHPS scores

Hospital quality	Coef.	SE	T	P value	(95% CI)
Sex
Male	Ref
Female	0.87	0.36	2.4	0.017*	0.157	1.587
Region
West Bank	Ref
Gaza	1.45	0.49	2.96	0.003*	0.484	2.408
Residence
City	Ref
Village	0.18	0.46	0.39	0.695	−0.718	1.076
Town	0.84	0.57	1.47	0.143	−0.285	1.963
Camp	−0.67	0.62	−1.08	0.279	−1.882	0.545
Work type
Others	Ref
None	−0.19	1.27	−0.15	0.882	−2.679	2.304
Biomedical	1.53	0.66	2.33	0.020*	0.240	2.822
Social and arts	−0.23	0.58	−0.4	0.688	−1.364	0.901
Technology and engineering	0.08	0.80	0.1	0.921	−1.499	1.659
Financial situation
Difficult or very difficult	Ref
Moderate	1.11	0.43	2.56	0.011*	0.256	1.957
Easy or very easy	1.51	0.55	2.77	0.006*	0.437	2.582
Health status
Excellent or very excellent	Ref
Good	−1.58	0.45	−3.55	0.000*	−2.458	−0.706
Bad or very bad	−0.99	0.55	−1.8	0.073	−2.082	0.093
Education
None	Ref
Primary/secondary	0.18	0.64	0.28	0.778	−1.070	1.429
Diploma	−0.44	1.40	−0.32	0.752	−3.204	2.315
Bachelor	−0.81	1.37	−0.59	0.556	−3.497	1.883
Master or above	−0.26	1.48	−0.17	0.863	−3.170	2.660
Hospital type
In a government hospital with overnight stay	Ref
Non-government hospital with an overnight stay	3.24	0.41	7.93	0.000*	2.437	4.044
Hospital outside Palestine: Israel, Jordan, …	3.37	0.79	4.25	0.000*	1.812	4.934
Age
18–39	Ref
40–59	0.42	0.44	0.96	0.335	−0.441	1.290
≥60	1.09	0.58	1.87	0.062	−0.056	2.227