Patient feedback on the clinic
| Clinic standard | Response, n (%) | ||||
| Strongly disagree | Disagree | Neutral | Agree | Strongly agree | |
| The clinic was friendly and welcoming. | 0 (0) | 1 (2) | 1 (2) | 16 (32) | 32 (64) |
| I managed to raise all the questions and concerns about my heart medicines. | 1 (2) | 0 (0) | 2 (4) | 18 (36) | 29 (58) |
| I felt that I was listened to. | 1 (2) | 0 (0) | 1 (2) | 15 (30) | 33 (66) |
| All questions and concerns about my medicines were answered. | 1 (2) | 0 (0) | 2 (4) | 16 (32) | 31 (62) |
| The explanation was in a way that was easy to understand. | 1 (2) | 0 (0) | 2 (4) | 19 (38) | 28 (56) |
| I was given enough information about my medicines and the future plans for my medicines. | 1 (2) | 1 (2) | 4 (8) | 15 (30) | 29 (58) |
| I felt reassured by the cardiology pharmacist. | 1 (2) | 1 (2) | 3 (6) | 13 (26) | 32 (64) |
| I felt that I was involved in decisions about my medicines.* | 1 (2) | 2 (4) | 9 (18) | 14 (29) | 23 (47) |
| Respect was shown to what I had to say. | 1 (2) | 1 (2) | 1 (2) | 16 (32) | 31 (62) |
| There was enough time in clinic to cover what we needed to discuss. | 1 (2) | 0 (0) | 1 (2) | 14 (28) | 34 (68) |
| The advanced cardiology pharmacist provided me a clear plan about my heart medicines.* | 1 (2) | 3 (6) | 0 (0) | 13 (27) | 32 (65) |
| Overall, I think this is a valuable clinic and I would recommend it for patients with heart disease. | 1 (2) | 2 (4) | 3 (6) | 10 (20) | 34 (68) |
| 1 | 2 | 3 | 4 | 5 | |
| Rating of the clinic† | 0 (0) | 2 (4) | 4 (8) | 12 (24) | 32 (64) |
All data are n (%).
*n=50 for all questions except these two, for which n=49 (one patient declined to answer).
†On a scale of 1 (very poor) to 5 (excellent).