Themes | Items | M (SD) |
Theme ‘attention to person-centred care’. | 1.The caregiver knows the care users and their wishes and needs | 2.3 (1.0) |
2.Care users manage their own lives within their means | ||
3.Care users experience proximity, security, trust and understanding. They are treated with respect. | ||
Theme ‘working towards sufficient and competent care staff’ | 4.Caregivers make professional assessments about the care and support required based on the identified risks, wishes, needs, possibilities and limitations of the older people. | 0.94 (0.85) |
5.Caregivers work methodically. They document this elaborate process in the care user files of the older people living in the LTC home | ||
Theme ‘focussing on quality and safety’ | 6.The care organisation ensures that sufficient expert caregivers are available, geared to the older people’s present and current care needs* | 1.3 (0.81) |
7.The care organisation systematically monitors, controls and improves the quality and safety of care | ||
8.The care organisation creates the conditions for a culture focused on learning and improvement in the LTC | ||
Total | 5.2 (2.3) |
*This item was originally conceptualised as part of theme ’working towards sufficient and competent care staff’.
LTC, long-term care.