R | |
A. Correlations between mean total care users’ ratings and inspectorate’s ratings of three themes | |
Theme 1 ‘attention to person-centred care’ | 0.26*** |
Theme 2 ’working towards sufficient and competent care staff’ | −0.05 |
Theme 3 ‘focussing on quality and safety’ | 0.03 |
B.Correlations between mean care users’ ratings of individual items and inspectorate’s ratings of the theme ‘attention to person-centred care’ | |
Appropriateness of appointments† | 0.23** |
Quality and impact of care‡ | 0.22** |
Treatment by staff† | 0.21** |
Alignment of care to own life‡ | 0.30*** |
Being seen and heard† | 0.24** |
Attractiveness of building, services and surroundings† | 0.24** |
C.Correlations between mean total care users’ ratings and inspectorate’s ratings of individual items of the theme ‘attention to person-centred care' | |
1.The caregiver knows the care users, and their wishes and needs | 0.16* |
2.Care users manage their own lives within their means | 0.18* |
3.Care users experience proximity, security, trust and understanding. They are treated with respect. | 0.24** |
The bold values are significant
*p<0.05, **p<0.01, ***p<0.001.
†For this item, care users’ ratings were available for 200 LTC homes.
‡For this item, care users’ ratings were available for 183 LTC homes.
LTC, long-term care.