Step | Objective | Actions | Resources | Progress |
1. Define the HSI activity: QI, HMR, or THMR? | Local, national or international issue identified as an organisational priority. | Refer to table 1 Health system improvement continuum and table 2 Exemplar health management projects across the HSI continuum. | NA | |
2. Decide the outcome of the proposed activity | Contribution to local industry and or academic knowledge. | Review organisational material to identify priority issue. | Board minutes, strategic plans, policies and procedures, media releases, social media. | |
Assess government resources to align with identified priority issue. | Annual reports, issues papers, proposal documents, websites. | |||
Establish a network with key stakeholders to create the research team. | Discussions with credible, knowledgeable persons within and associated with the organisation. | |||
3. Define a clear aim | Activity aims or questions clearly defined. | Ensure link to organisation strategic vision, values and priorities. | Strategic, corporate and operational plans. | |
4. Ground the study in evidence | Combination of academic, organisational and industry evidence | Source peer reviewed evidence from multidisciplinary health and business databases to establish the academic base. | Databases including Scopus, Google Scholar, ProQuest, PubMed, Business Elite, Cochrane, CINAHL. | |
Explore grey literature to ascertain emerging practice. | Think tanks, international bodies for example, WHO, international sources for grey literature including WorldCat, Bielefeld Academic Search Engine (BASE) and Open Grey. | |||
5. Determine methodology | Plan how the improvement activity will occur, identify relevant stakeholders, resources required and anticipated timeline. | Design an achievable project with identifiable and accessible evidence. | Organisational data collection points, publicly available comparative data sources, validated data collection tools, QI or ethics processes. | |
Engage appropriate stakeholders and steps to implement the activity and solutions. | Relevant staff, patients, consumer groups and external agencies in the planning, executing and reporting of the activity. | |||
Dedicate sufficient resources. | In kind and external resources to achieve the desired outcomes, within a mapped time frame. | |||
6. Scope dissemination plan | Implementation strategies for improvement. | Disseminate the implications of findings across the various levels and stakeholders in the health system. | Determine the level of engagement with various stakeholders and ascertain appropriate communications methods. |
HMR, health management research; HSI, health system improvement; QI, quality improvement; THMR, translational health management research.