Hospital department | QI intervention | Level of patient involvement* | Degree of patient involvement† |
Internal medicine | Increasing patient involvement and shared decision-making | 1 | 1 |
Improving outcomes of health self-assessment | 1 | 1 | |
Improving the emotional support | 1 | 1 | |
Improving the identification of what matters to each individual patient | 1 | 1 | |
Improving the identification of individual care needs of each patient | 1 | 1 | |
Improving discharge routines | 1 | 1 | |
Improving the use of the online patient Dossier platform for communication between patients and professionals | 1 | 1 | |
Rehabilitation | Improving the pain rehabilitation process | 1 | 1 |
Increasing patient satisfaction with the rehabilitation programme | 1 | 1 | |
Increasing involvement of next of kin in the rehabilitation programme | 1 | No information | |
Benchmarking to decrease variation between practices in goal formulation with patients | 2 | 0 | |
Mapping the clinical microsystem as part of a reorganisation | 2 | 1 | |
Oncology | Development of a programme for physical activity and training | 1 | 1 |
Improving the patient’s physical path in the radiation treatment practice | 1 | 1 | |
Implementation of a ‘Fatigue school’ | 2 | 0 | |
Development of an information process to patients about physical activity and training | 2 | 1 | |
Improving the information to patients about medical students in the clinic | 2 | 1 | |
Improving patient-centredness by implementing standardised questions of ‘what matters to you’ | 2 | 1 | |
Radiation therapy ‘drop-in’ project | 2 | 1 | |
Person-centred care project: improving patient admission routines by coordinating doctors and nurses | 2 | 1 | |
Person-centred care project: improving information of appointed contact nurse | 2 | 1 | |
Implementation of an introductory conversation about the radiation therapy | 2 | 1 | |
Evaluation of local ‘My care plan’ | 3 | 0 | |
Paediatric | Improved, person-centred medical treatment process (heart diseases) | 2 | 1 |
Improvement project concerning integrated care for children with complex needs | 2 | 1 | |
Improving cooperation of health and welfare providers (asthma, COPD) | 2 | 1 | |
Breastfeeding project in the NICU | 2 | 1, 2 | |
Children with failure to thrive—improving care | 2 | 2 | |
Diabetes project—improving diabetes care | 2, 3 | 2 | |
Improving healthcare at home | 3 | 2 | |
Development of the NQR questionnaire | 3 | 2 |
*1. Direct care. 2. Organisational design and governance. 3. Society.
†0. No patient involvement. 1. Consultation. 2. Involvement. 3. Partnership and shared leadership.
COPD, chronic obstructive pulmonary disease; NICU, neonatal intensive care unit; NQR, national quality registry; QI, quality improvement.