Table 3

Confirmatory factor analysis to assess factor loading

Factors	Items	Factor loadings	Z value
Satisfaction with doctor’s care	Q12	0.63	19.35
	Q15	0.96	69.74
	Q16	0.96	70.37
Satisfaction with the information given by the healthcare provider	Q17	0.82	31.02
	Q18	0.95	38.74
	Q19	0.46	10.04
Satisfaction with the health visitor	Q8	0.59	11.28
	Q9	0.62	11.93
	Q10	0.52	9.93
	Q13	0.41	7.19
Satisfaction with the TB services	Q1	0.34	3.72
	Q2	0.52	6.53
	Q3	0.68	8.42
	Q4	0.35	8.57