Variable | Responses (n) | Digital | EPR | Telehealth | Pat access | Pat apps | Social med | Innovation readiness |
Overall | 285 | 70 | 76 | 64 | 66 | 51 | 51 | 76 |
Staff over 50 | 134 | 67 | 76 | 60 | 65 | 50 | 49 | 76 |
Staff under 50 | 151 | 72 | 75 | 68* | 67 | 51 | 53 | 77 |
Service 0–5 years | 137 | 76* | 79* | 67 | 71* | 55* | 62* | 79* |
Service 6+ years | 148 | 64 | 72 | 62 | 61 | 47 | 41 | 74 |
General Practitioner (GP) | 101 | 67 | 73 | 71* | 63 | 50 | 43 | 79 |
Other staff | 178 | 72 | 78* | 61 | 68 | 51 | 57* | 75 |
Rural practice | 67 | 69 | 76 | 68 | 64 | 53 | 48 | 72 |
Urban practice | 218 | 70 | 76 | 63 | 66 | 50 | 52 | 78* |
>13 k patients | 209 | 70 | 76 | 63 | 66 | 50 | 52 | 77 |
<13 k patients | 76 | 70 | 76 | 68 | 64 | 54 | 49 | 74 |
>40% online access | 183 | 73* | 77 | 64 | 68* | 52 | 53 | 78* |
<40% online access | 102 | 65 | 74 | 65 | 62 | 48 | 48 | 74 |
CQC rated good | 263 | 70 | 76 | 64 | 66 | 51 | 51 | 76 |
CQC rated other | 21 | 65 | 77 | 62 | 59 | 51 | 49 | 81 |
Under 20% over 65 | 102 | 79* | 82* | 67 | 70 | 56* | 59* | 81* |
Over 20% over 65 | 164 | 65 | 72 | 63 | 65 | 47 | 46 | 73 |
Dependency low | 117 | 68 | 73 | 62 | 63 | 52 | 48 | 73 |
Dependency high | 149 | 72 | 78 | 66 | 69* | 50 | 54 | 78* |
All scores on 0–100 scale, where high is good.
*Indicates significantly higher score (t-test, p<0.05).
CQC, Care Quality Commission; EPR, electronic patient record.