Table 1

Process measures before and after interventions. Data shown are based on the 170 consultations that were dealt with by telephone initially, 115 of which were accompanied by images

Process measureBefore
(weeks 1–6)
(weeks 7–19)
P value
Patients who sent in images4174
Images submitted85223
Patients with images with acceptable framing26 (63%)68 (92%)<0.001
Patients with images that used a scale0 (0%)21 (28%)<0.001
Patients with images where the anatomical location was obvious from the images alone36 (88%)70 (95%)0.277
Patients with at least one image that was well focused26 (63%)70 (95%)<0.001