Table 1

High-risk patients and visit characteristics

Emergency patients (n=3853)Inpatients (n=726)
n%n%
Number of visits (emergency patients) or admissions (inpatients)Average/patient6.793.68
Minimum/patient43
Maximum/patient18320
Average for top 10037.977
Average for top 5052.328
Total visits26 1681002674100
Most responsible reasons for visitsVisits for substance use23438.95150.56
Visits for mental health17966.8640.15
Visits for palliative care280.11210.79
Visits for homelessness910.3510.04
Visits categorised as avoidable17996.8735413.24
Cumulative length of stay/patientAveragen/a61.004
Minimumn/a31
Maximumn/a414
Comorbidities/patientAveragen/a6.35
Minimumn/a0
Maximumn/a19
No fixed address3499.0610.14
No family doctor87522.7435.92
SexMale210854.7140355.51
AgeUnder 1840.100
18–39110528.688711.98
40–64139236.1330141.46
65–7986222.3724433.61
80 and above49012.729412.95
LanguageEnglish341288.5562085.40
Income quintile1—lowest110628.7017824.52
2—medium low77019.9814119.42
3—medium64816.8222430.85
4—medium high44511.5515421.21
5—highest46512.0712016.53
Missing461.1950.69
Blank3739.6840.55