Table 1

Patientand clinician satisfaction questionnaires

(A) Patient 3-point questionnaire
1.How would you rate the concept of a telephone/virtual clinic (not the person you spoke to) on a scale from 1 to 5, where 1 is very poor, 2 is poor, 3 is neutral, 4 is good and 5 is excellent?
2.How would you rate your last face-to-face appointment (not the person you spoke to) on a scale from 1 to 5, where 1 is very poor, and 5 is excellent?
3.How can we make a telephone/virtual clinic better?
(B) Clinician satisfaction questionnaire
1.How would you rate the concept of a telephone/virtual clinic on a scale from 1 to 5, where 1 is very poor, 2 is poor, 3 is neutral, 4 is good and 5 is excellent
2.Would you be willing to do telephone clinics in future?
3.Which patients would be best suited to telephone clinics?
4.How could telephone/virtual clinics be improved?