Plan | Do | Study | Act | |
PDSA 1 (16–21 January 2019) | Development of a policy and sensitisation of doctors and nurses:
| Implementation of change idea by QI team as planned | Median value of birth companion practice in 25% of deliveries | The idea was adapted. Lessons learnt: It was felt that one-time sensitisation is not enough. |
PDSA 2 (22–31 January 2019) | More involvement of labouring women and their family members and continued reinforcement:
| Cycle was carried out as per plan. An additional column was added in birth register for data recording | Data plotted on run chart (figure 2) There was a shift in the median noted after PDSA 2 Median reached 66.6% | The idea was adopted. Lessons learnt: Daily reminders and active participation of patients and their families brought the result. Sustainability needs to be assessed. |
PDSA 3 (May 2019) | Modification of SOP in consultation with senior faculty:
| Reinforcement by QI team | The percentage of birth companion subsequently declined, but it picked up after PDSA 3 (figure 1) | The idea was adopted. Lessons learnt: Sustainability is difficult with frequent change of labour room teams. Inputs from senior faculty are vital. |
PDSA 4 (June 2019 to February 2020) | Sustainability:
| Cycle was carried out as per plan | Median value reached 65, and hence the goal of 50% was achieved | Adopted. Lessons learnt Despite challenges, sequential steps helped in attaining the goal within existing resources |
PDSA, plan-do-study-act; QI, quality improvement; SOP, standard operating procedure.