1. Clarifying the patient’s request for help | 5.69 (2.25) | 5.71 (2.29) | 5.38 (2.54) | 5.68 (2.74) | 4.97 (2.91) | −0.72 (4.00) |
2. Formulating the findings in plain language | 6.39 (1.82) | 5.95 (2.35) | 5.68 (2.46) | 5.67 (2.75) | 5.05 (2.97) | −1.34 (3.71) |
3. Using results to draw up the treatment plan in consultation with the patient | 5.77 (2.09) | 5.83 (2.37) | 5.46 (2.65) | 5.38 (2.81) | 5.29 (2.91) | −0.48 (4.05) |
4. Aligning the mutual expectations | 6.40 (1.77) | 5.97 (2.38) | 5.60 (2.40) | 5.71 (2.75) | 5.25 (2.88) | −1.15 (3.71) |
5. SMART formulating of the expected results in consultation with the patient | 4.49 (2.19) | 4.44 (2.33) | 4.57 (2.39) | 4.80 (2.61) | 4.51 (2.68) | 0.03 (3.71) |
6. Clearly formulating the planned actions in consultation with the patient | 6.08 (2.02) | 5.83 (2.49) | 5.70 (2.35) | 5.64 (2.75) | 5.05 (3.03) | −1.03 (4.09) |
Total average score | 6.00 (1.69) | 5.68 (2.11) | 5.49 (2.37) | 5.56 (2.59) | 5.11 (2.81) | −0.89 (3.69) |