Summary statistics for the HES factors at baseline, follow-up and changes from baseline to follow-up across all units
| HES factor | All units | ||
| Baseline | Follow-up | Change score | |
| Quality of information | 69.39±3.62 (65.77–73.01) | 73.26±4.36 (68.89–77.62) | 3.87 |
| Interaction and support | 70.86±4.41 (66.45–75.26) | 72.75±5.43 (67.32–78.18) | 1.89 |
| Relevance of information | 53.19±4.33 (48.86–57.51) | 61.03±6.01 (55.02–67.04) | 7.84* |
| Efficiency | 58.92±4.09 (54.82–63.02) | 63.8±4.60 (79.20–68.40) | 4.88 |
*Significant difference at p<0.05.
HES, Handover Evaluation Scale.