Change in quality metrics between FY 2018 and FY 2019
| Quality metric | FY 2018 (July 2017 to June 2018) | FY 2019 (July 2018 to June 2019) |
| HCAHPS provider communication | 74% | 74.9% |
| Discharge summary rate completed within 24 hours | 84.7% | 86% |
| Discharge orders before 10:00 | 14.6% | 31.7% |
| 30-day readmission rate | 18.2% | 17.4% |
| Length of stay index* | 0.97 | 0.90 |
| CAUTI† | 11 | 1 |
| CLABSI† | 7 | 5 |
| Attendance at care coordination rounds | 61% | 67% |
*Observed to expected ratio.
†Number of events.
CAUTI, catheter-associated urinary tract infection; CLABSI, central line-associated bloodstream infection; FY, fiscal year; HCAHPS, Healthcare Consumer Assessment of Healthcare Providers and Systems.