Table 3

Change in quality metrics between FY 2018 and FY 2019

Quality metricFY 2018 (July 2017 to June 2018)FY 2019 (July 2018 to June 2019)
HCAHPS provider communication74%74.9%
Discharge summary rate completed within 24 hours84.7%86%
Discharge orders before 10:0014.6%31.7%
30-day readmission rate18.2%17.4%
Length of stay index*0.970.90
Attendance at care coordination rounds61%67%
  • *Observed to expected ratio.

  • †Number of events.

  • CAUTI, catheter-associated urinary tract infection; CLABSI, central line-associated bloodstream infection; FY, fiscal year; HCAHPS, Healthcare Consumer Assessment of Healthcare Providers and Systems.