Table 1

Kotter’s eight-step model for change8

Step of Kotter’s modelDescription
OneCreate a sense of urgency for change
TwoForm a coalition of individuals willing to help make the change
ThreeCreate a vision for change
FourShare the vision for change with others
FiveEmpower people to remove obstacles to change
SixCreate short-term wins
SevenConsolidate and build on the change
EightMake the change become the new norm