Question | Domain | n | Quarter 3, 2019 | Quarter 4, 2019 | |
Waiting time before staff noticed your arrival | Arrival | 384 | 55.98 | 69.46 | 13.48 |
Helpfulness of the person who first asked you about your condition | Arrival | 395 | 60.10 | 72.91 | 12.81 |
Comfort of the waiting area | Arrival | 394 | 44.36 | 56.72 | 12.36 |
Waiting time before you were brought to the treatment area | Arrival | 397 | 40.35 | 54.91 | 14.56 |
Waiting time in the treatment area, before you were seen by a doctor | Arrival | 396 | 47.20 | 57.51 | 10.31 |