Provider satisfaction survey results
| Survey question | Preintervention mean+ | Postintervention mean+ | P value |
| ‘How often are you satisfied with the quality of handoffs?’ | 3.36 | 3.75 | 0.049* |
| ’How often is the severity of illness adequately conveyed?’ | 3.86 | 3.75 | 0.618 |
| ‘How often is important information directly impacting care missed?’ | 3.21 | 2.75 | 0.088 |
| ’How often do you receive clear contingency plans?’ | 3.07 | 3.5 | 0.125 |
| ’How often do you receive clear “to do” list when applicable for patients?’ | 3.36 | 3.75 | 0.259 |
| ‘How often do you get an opportunity to ask questions or clarify information?’ | 3.93 | 4.33 | 0.092 |
| ’How often do you summarize relevant data and re-state to do items for applicable patients?’ | 2.79 | 3 | 0.643 |
| ‘How often do you feel confident answering patient/family questions based on information received from handoff?’ | 2.79 | 3.42 | 0.078 |
| ’How often do you feel confident answering nursing/attending/consultant questions based on information received from handoff?’ | 3.07 | 3.5 | 0.119 |
| ’How often is escalation of care anticipated during handoff?’ | 3 | 3.33 | 0.209 |
| ‘How often is electronic handoff document accurate?’ | 2.88 | 3.33 | 0.105 |
+Likert scale 1–5: 1=’never’, 2=’rarely’, 3=’sometimes’, 4=’often’ and 5=’always’.
*Statistically significant p value <0.05.