Table 1

Details and learning outcomes of postgraduate quality improvement (QI) module

Module descriptionQI
Delivered byLeicester School of Pharmacy (De Montfort University)
Degree level and creditPostgraduate level 7
Delivery modeOnline distance learning, with tutor support and three interactive face-to-face events.
DurationSix (6) months
Indicative content/ areas of study
  • Clinical pharmacy management: health policy, healthcare organisation and management.

  • Audit techniques.

  • Clinical governance and how it relates to pharmaceutical services including training and auditing to drive service enhancement.

  • Risk management, dispensing and medication errors, the causes, theory and investigation of medication errors.

  • Service operation and delivery – service improvement, models of pharmacy practice, quality management theory and performance.

Learning outcomes
  • Critically review, using quality management methods, the provision of a chosen pharmaceutical service or provision.

  • Appraise the strengths and weakness of the current service.

  • Devise a proposal, based on critical review and appraisal, to enable the service to be enhanced. Assess clinical governance principles, risk management and local and/ or national policies and priorities relating to the service.

  • Generate and implement SMART (specific, measurable, achievable, realistic and time-bound), improvements to the chosen service.

  • Plan the assessment or reaudit of the improved service.

  • Critically analyse operational and personal development.

Assessment
  • 3000-word report

  • Portfolio of evidence