Summary of results
| Baseline week 1 (w/c 2 March 2020) | Baseline week 2 (w/c 9 March 2020) | VC week 1 (w/c 16 March 2020) | VC week 2 (w/c 23 March 2020) | VC week 3 (w/c 30 March 2020) | VC week 4 (w/c 6 April 2020) | VC week 5 (w/c 13 April 2020) | VC week 6 (w/c 20 April 2020) | ||
| % F2F (n) | 92.73 (3634) | 92.27 (3535) | (target 80% VC) | 37.31 (529) | 15.14 (194) | 6.96 (82) | 6.72 (88) | 5.47 (62) | 8.18 (133) |
| % VID (n) | – | – | 3.80 (54) | 6.71 (86) | 8.40 (99) | 6.26 (82) | 6.00 (68) | 8.18 (133) | |
| % TEL (n) | 7.27 (285) | 7.73 (296) | 58.89 (835) | 78.14 (1001) | 84.65 (998) | 87.02 (1140) | 88.53 (1003) | 83.63 (1359) | |
| Total consultations | 3919 | 3831 | 1418 | 1281 | 1179 | 1310 | 1133 | 1625 |
F2F, face-to-face; TEL, telephone consultation; VC, virtual consultation; VID, video consultation; w/c, week commencing.