Table 1

PCC components implemented in each unit

PCC elements implementedCTU-WCTU-CDCD
RNs and RPNs assigned a cluster of up to 18 patients
A dedicated team RN Captain with less patient assignment
Assignment of patients based on patient acuity
Structured communication (planned huddles within PCCs and between PCCs)
Review of roles and responsibilities—this should be first
Coordinated meal and comfort rounds
Dedicated staff break schedule
  • CTU, clinical teaching unit; CTUC, CTU Central; CTUW, CTU West; DCD, CTU Central and Cardiology; PCC, patient care collaborative; RNs, registered nurses; RPNs, registered practical nurses.