Table 2

Teaching methods and educational content

Teaching methodsEducational content
Didactic lectures
Small group discussions
Case discussions
Site visits
Reflective diary
Experiential learning
Coaching on QI project of their choosing applied to their own organisation
Quality of care in general
Patient orientation
Continual QI (eg, PDSA, DMAIC)
Process management
Measuring improvements (eg, SPC)
Systems thinking
Change management
Patient safety in general
Audit and feedback
Root cause analysis
Safety culture
  • DMAIC, Define Measure Analyze Improve Control; PDSA, Plan Do Study Act; QI, quality improvement; SPC, statistical process control.