Table 2

Summary evaluation scores

HospitalHC1HC2HC3Mean score
Support services1. Physical structures staff, water and power11121.2
2. Statistics and medical records11000.5
3. Pharmacy and medicine availability11121.2
4. Equipment and supplies11010.7
5. Laboratory support11.51.52.51.5
6. Layout of the ward1NANANANA
7. Food preparation area1NANANANA
Case management8. Case identification, triage and emergency treatment110.60.60.8
9. Case management1.520.50.81.2
10. Monitoring and follow-up1NANANANA
11. Discharge and postdischarge follow-up1.5NANANANA
Policies and organisation of care12. Infection prevention0NANANANA
13. Guidelines and training11.5021.1
14. Audit systems10000.3
15. Access to hospital and continuity of care11010.8
16. Patients’ rights1NANANANA
  • The table reports the summary scores of the direct assessment based on the assessment tools, for each of the key area assessed (16 for the hospital and 10 for the HCs). Scoring system: score 3=good care according to international standards; score 2–2.9=suboptimal care but low health hazard; score 1–1.9=suboptimal care with significant health hazard; score 0–0.9=totally inadequate care and/or harmful practice with severe health hazards.

  • HC, health centre; NA, not applicable.