Did stakeholders perceive a difference in the level of thoroughness, rigour and accuracy of the SNAAP process survey compared with standard-notice process?
| Question | Major decrease | Minor decrease | About the same | Minor increase | Major increase | |
| What effect has the SNAAP model had on the degree to which the survey process comprehensively covered the areas of the HHS in scope for the survey? | Follow-up questionnaire 1 (n=20) | 20% (4/20) | 5% (1/20) | 50% (10/20) | 15% (3/20) | 10% (2/20) |
| Follow-up questionnaire 2 (n=24) | 4% (1/24) | 8% (2/24) | 58% (14/24) | 17% (4/24) | 13% (3/24) | |
| What effect has the SNAAP model had on the accuracy of survey results with respect to the day-to-day level of safety and quality of your HHS? | Follow-up questionnaire 1 (n=23) | − (0/23) | 13% (3/23) | 43% (10/23) | 26% (6/23) | 17% (4/23) |
| Follow-up questionnaire 2 (n=31) | − (0/31) | 13% (4/31) | 55% (17/31) | 16% (5/31) | 16% (5/31) | |
| Question | Strongly disagree | Disagree | Neutral | Agree | Strongly agree | |
| Survey findings identified important strengths and achievements of our HHS in relation to safety and quality | Baseline (n=42) | 5% (2/42) | 5% (2/42) | 12% (5/42) | 64% (27/42) | 14% (6/42) |
| Follow-up questionnaire 1 (n=25) | 4% (1/25) | 4% (1/25) | − (0/25) | 48% (12/25) | 44% (11/25) | |
| Follow-up questionnaire 2 (n=31) | − (0/31) | − (0/31) | 16% (5/31) | 65% (20/31) | 19% (6/31) |
HHS, hospital and health system; SNAAP, Short-Notice Accreditation Assessment Process.