Table 4

Factor analysis results, using oblique rotation, Promax, showing weights over 0.3

ItemFactor 1Factor 2Factor 3Factor 4Factor 5Factor 6
howRu 10.51
howRu 20.51
howRu 30.77
howRu 40.82
PWS 10.69
PWS 20.67
PWS 30.87
PWS 40.82
HCS 10.61
HCS 20.46
HCS 30.71
HCS 40.71
howRwe 10.85
howRwe 20.91
howRwe 30.88
howRwe 40.91
Services talk to each other0.360.42
No need to repeat story0.610.39