General satisfaction
 Mechanisms for regular collection of provider satisfaction information*3 (2.9)
 Mechanisms for regular collection of patient satisfaction information*24 (23.1)
 Highly satisfied*15 (14.3)
 Satisfied*65 (62.0)
 Considering change job or hospital*43 (41.4)
  • *WHO quality standard.

  • †Significant difference (p<0.05) by professional type (bigger from neonatal area—see online supplementary table 6).

  • ‡Significant difference (p<0.05) by professional type (bigger from maternal care area—see online supplementary table 6).