Experience of care* (always/often)	N	%
Privacy and confidentiality respected*	952	90.7
Treated with dignity and respect*	981	93.4
Efficient communication*	936	89.1
Timely care*	912	86.9
Cultural and religious needs respected*	945	84.2
Suffered from hunger or thirst*	859	81.8
Received emotional support*	849	80.9
Efficient handover*	828	78.9
Operators empathetic*	820	78.1
Adequately involved in the decision-making process*	788	75
Operators introduced themselves*	705	67.1
Partner/companion allowed duringall hospital stay*	534	50.7
Felt coerced into accepting care suggested*	70	6.7
Felt discriminated*	13	1.2
Suffered abuse (verbal/physical/emotional)*	7	0.7