Experience of care* (always/often)N%
Privacy and confidentiality respected*95290.7
Treated with dignity and respect*98193.4
Efficient communication*93689.1
Timely care*91286.9
Cultural and religious needs respected*94584.2
Suffered from hunger or thirst*85981.8
Received emotional support*84980.9
Efficient handover*82878.9
Operators empathetic*82078.1
Adequately involved in the decision-making process*78875
Operators introduced themselves*70567.1
Partner/companion allowed duringall hospital stay*53450.7
Felt coerced into accepting care suggested*706.7
Felt discriminated*131.2
Suffered abuse (verbal/physical/emotional)*70.7