Communication
 Adequate communication with mothers and families*27 (26.2)
 Regular training*10 (9.7)
 Updated protocols for interpersonal communication*10 (9.7)
 Health education materials*22 (25.9)
 In-service supervision*6 (5.8)
 Adequate handover*45 (43.3)
 Handover protocols*12 (11.5)†
 Adequate communication system for multiprofessional care*27 (26.5)