Not accessible, it is difficult to get hold of them | Not usually accessible, but at times I can get hold of them | Somewhat accessible, I can get hold of them sometimes | Accessible, I can generally get hold of them when I have an inquiry | Very accessible, I can get hold of them when I have an inquiry | Total | |
No. of responses | 1 | 0 | 2 | 8 | 3 | 14 |
% | 7 | 0 | 14 | 58 | 21 | 100 |