RT Journal Article
SR Electronic
T1 Improving the Laboratory Add-On Process and Increasing Housestaff Satisfaction with an EMR Intervention
JF BMJ Quality Improvement Reports
JO BMJ Qual Improv Report
FD British Medical Journal Publishing Group
SP u208549.w4294
DO 10.1136/bmjquality.u208549.w4294
VO 5
IS 1
A1 Vahe Shahnazarian
A1 Parag Mehta
YR 2016
UL http://bmjopenquality.bmj.com/content/5/1/u208549.w4294.abstract
AB At a community hospital in Brooklyn, New York, the process for ordering add-on testing to drawn blood tubes involved filling out a paper sheet, then faxing and bulleting that sheet to the lab. It was a very inefficient, cumbersome, and unsatisfactory way of completing the process. In light of this, an EMR intervention was implemented in which the add-on order was placed as an EMR order. The study spanned over almost five years, over a year of which was post-intervention. There was a statistically significant increase in the number of add-on orders being placed as a result of the intervention. This has greatly improved housestaff satisfaction with the overall process. In conclusion, the project was a great success and met its goals of simplifying a difficult and cumbersome process while increasing user satisfaction.