Article Text

Quality improvement at scale: evaluation of the drivers and barriers to adoption and sustainability of an intervention to reduce late referral in chronic kidney disease
  1. Nicola Thomas1,
  2. Michael Nation2,
  3. Lesley Woolnough2,
  4. Hugh Gallagher3
  1. 1School of Health and Social Care, London South Bank University, London, UK
  2. 2Kidney Research UK, Peterborough, Peterborough, UK
  3. 3Epsom and St. Helier University Hospitals NHS Trust, Carshalton, UK
  1. Correspondence to Professor Nicola Thomas; nicola.thomas{at}lsbu.ac.uk

Abstract

This quality improvement project aimed to drive large scale and sustained change to reduce the burden of chronic kidney disease in the UK. The intervention is a software program that extracts relevant biochemical data from laboratory databases which then generate graphs of estimated kidney function (eGFR) over time. Graphs showing progressive kidney disease are sent directly back to general practitioners (GPs) to alert them to rereview patient care and if necessary, refer to renal services. The aim of this evaluation study was to explain the barriers and drivers to implementation and adoption of the eGFR graph intervention. This evaluation study involved 5 of the 20 participating renal units (sites) . A developmental evaluation approach was used. Methods included collection of descriptive data about graph reporting; GP surveys (n=68); focus groups (n=4) with practices; face-to-face interviews with secondary care clinicians (n=10). Results showed the mean number of graphs reviewed per week per site was 230, taking 1 hour per week per site. Only 18.2% graphs highlighted a concerning decline in kidney function. Important enablers to sustain the intervention were low cost, easy to understand, a sense of local ownership and perceived impact. Barriers included nephrologists’ perceived increase in new referrals. We concluded that developmental evaluation can explain the barriers/drivers to implementation of a national quality improvement project that involves a variety of different stakeholders. The intervention has the potential to slow down progression of kidney disease due to the eGFR prompts alerting GPs to review the patient record and take action, such as reviewing medications and referring to renal teams if progressive kidney disease had not been identified previously.

  • chronic disease management
  • primary care
  • quality improvement
  • evaluation methodology
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Footnotes

  • Twitter @nicolamthomas

  • Contributors NT: contributed to the conception and design of the work. Acquisition, analysis and interpretation of data. Drafted the work and approved final version. MN and LW: contributed to the conception and design of the work. Approved final version. HG: contributed to the conception and design of the work. Reviewed work for intellectual content. Approved final version.

  • Funding The Health Foundation (Scaling Up Improvement award). Award number 7349 L.

  • Competing interests None declared.

  • Patient consent for publication Not required.

  • Provenance and peer review Not commissioned; externally peer reviewed.

  • Data availability statement All data relevant to the study are included in the article or uploaded as supplementary information.

  • Supplemental material This content has been supplied by the author(s). It has not been vetted by BMJ Publishing Group Limited (BMJ) and may not have been peer-reviewed. Any opinions or recommendations discussed are solely those of the author(s) and are not endorsed by BMJ. BMJ disclaims all liability and responsibility arising from any reliance placed on the content. Where the content includes any translated material, BMJ does not warrant the accuracy and reliability of the translations (including but not limited to local regulations, clinical guidelines, terminology, drug names and drug dosages), and is not responsible for any error and/or omissions arising from translation and adaptation or otherwise.