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Video intervention to improve incident reporting among medical trainees
  1. Jose Valery1,
  2. Haythem Helmi1,
  3. Aaron Spaulding2,
  4. Xinxuang Che1,
  5. Gabriel Prada1,
  6. Natalia Chamorro Pareja1,
  7. Pablo Moreno-Franco3,
  8. Fernando F Stancampiano4
  1. 1 Community Internal Medicine, Mayo Clinic Florida, Jacksonville, Florida, USA
  2. 2 Health Sciences Research, Mayo Clinic, Jacksonville, Florida, USA
  3. 3 Transplant Medicine, Critical Care Services, Mayo Clinic Florida, Jacksonville, Florida, USA
  4. 4 Internal Medicine, Mayo Clinic, Jacksonville, Florida, USA
  1. Correspondence to Dr Jose Valery; valery.jose{at}mayo.edu

Abstract

Introduction/objective Improving graduate medical trainee involvement with patient safety and incident reporting is an important task in teaching hospitals that has been recognised across the country and led to numerous efforts to address barriers to incident reporting. A variety of studies have started to define the reasons why trainees are not optimally involved and interventions that may be helpful. The present study aims to add to this literature by primarily addressing barriers that can be considered ‘non-technical’ such as fears surrounding potential professional repercussions after submitting a report, perceptions that reporting incidents is not useful, and concerns about anonymity.

Methods Barriers to incident reporting were previously analysed at our institution. A video was produced to directly target the barriers discovered. A 2-hour educational session was delivered which included the video intervention. The educational session was part of the standard patient safety curriculum at our institution. Paper surveys were used to capture changes in perceived barriers to incident reporting. Baseline and postintervention surveys were analysed for changes using t-tests and a p value of <0.05 to determine significance. Survey development included literature review, patient safety expert discussion and cognitive interviews.

Results Perceived knowledge about the reporting process significantly improved after the intervention (t=−4.49; p<0.05). Attitudes about reporting also significantly improved with reduction in fear of negative consequences and anonymity. Perceptions of reporting being a futile activity were also diminished after the intervention.

Conclusions This study demonstrates that targeting non-technical barriers to incident reporting with a video intervention is an effective way to improve perceived knowledge and attitude about incident reporting.

  • patient safety
  • graduate medical education
  • incident reporting
  • significant event analysis, critical incident review

This is an open access article distributed in accordance with the Creative Commons Attribution Non Commercial (CC BY-NC 4.0) license, which permits others to distribute, remix, adapt, build upon this work non-commercially, and license their derivative works on different terms, provided the original work is properly cited, appropriate credit is given, any changes made indicated, and the use is non-commercial. See: http://creativecommons.org/licenses/by-nc/4.0/.

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Footnotes

  • Contributors JV contributed in study oversight, project development, data analysis and manuscript preparation. HH contributed to project development, data analysis and manuscript preparation. AS contributed to project development, data analysis and manuscript preparation. XC contributed to project development and data analysis. GP contributed to data gathering and manuscript preparation. NCP contributed to data gathering and manuscript preparation. PM-F contributed to project development, oversight, data analysis and manuscript preparation. FFS contributed to project development, oversight and manuscript preparation.

  • Funding Mayo Clinic Endowment for Education Research Award.

  • Competing interests None declared.

  • Patient consent for publication Not required.

  • Ethics approval This IRB-approved study was conducted from January 2018 to May 2018 at the Mayo Clinic in Florida, a tertiary care centre.

  • Provenance and peer review Not commissioned; externally peer reviewed.

  • Data availability statement All data relevant to the study are included in the article or uploaded as supplementary information.

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