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Improving quality in hospital end-of-life care: honest communication, compassion and empathy
  1. Deb Rawlings1,
  2. Kim Devery2,
  3. Naomi Poole3
  1. 1Palliative and Supportive Services, Flinders University, Adelaide, South Australia, Australia
  2. 2Palliative and Supportive Services, Flinders University Faculty of Medicine, Nursing and Health Sciences, Adelaide, South Australia, Australia
  3. 3Director, Partnering with Consumers, Australian Commission on Safety and Quality in Health Care, Sydney, New South Wales, Australia
  1. Correspondence to Deb Rawlings; deborah.rawlings{at}flinders.edu.au

Footnotes

  • Contributors KD and NP were involved in the original project conception and grant. KD developed the education modules. DR and KD conceptually developed the paper, which was drafted by DR. All authors commented on, reviewed and approved the final draft.

  • Funding EOLE is funded by the Australian Government Department of Health.

  • Disclaimer The funding body and ACSQHC have no role in the development or writing of the article.

  • Competing interests KD and DR have received salary funding from the End of Life Essentials (EOLE) project. NP is employed by the Australian Commission on Safety and Quality in Health Care (ACSQHC).

  • Patient consent for publication Not required.

  • Ethics approval Ethics approval for the project was granted by the Social and Behavioural Research Ethics Committee at Flinders University, Adelaide, South Australia (Project 7012).

  • Provenance and peer review Not commissioned; internally peer reviewed.

  • Data sharing statement Data are available upon reasonable request.

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Footnotes

  • Contributors KD and NP were involved in the original project conception and grant. KD developed the education modules. DR and KD conceptually developed the paper, which was drafted by DR. All authors commented on, reviewed and approved the final draft.

  • Funding EOLE is funded by the Australian Government Department of Health.

  • Disclaimer The funding body and ACSQHC have no role in the development or writing of the article.

  • Competing interests KD and DR have received salary funding from the End of Life Essentials (EOLE) project. NP is employed by the Australian Commission on Safety and Quality in Health Care (ACSQHC).

  • Patient consent for publication Not required.

  • Ethics approval Ethics approval for the project was granted by the Social and Behavioural Research Ethics Committee at Flinders University, Adelaide, South Australia (Project 7012).

  • Provenance and peer review Not commissioned; internally peer reviewed.

  • Data sharing statement Data are available upon reasonable request.

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