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Volume 5, Issue 1
Reducing calls missed by the hospital telephone exchange from 26% to less than 10%
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BMJ Quality Improvement Programme
Reducing calls missed by the hospital telephone exchange from 26% to less than 10%
Online download statistics by month:
Online download statistics by month: January 2016 to July 2022
Abstract
Full
Pdf
Jan 2016
160
29
7
Feb 2016
134
115
11
Mar 2016
82
10
12
Apr 2016
50
25
6
May 2016
39
19
4
Jun 2016
52
24
11
Jul 2016
27
14
3
Aug 2016
31
14
3
Sep 2016
22
8
2
Oct 2016
36
17
1
Nov 2016
20
13
1
Dec 2016
16
7
6
Jan 2017
10
13
1
Feb 2017
20
11
1
Mar 2017
30
18
3
Apr 2017
10
5
0
May 2017
19
8
3
Jun 2017
18
10
3
Jul 2017
15
12
1
Aug 2017
16
16
2
Sep 2017
17
17
4
Oct 2017
22
22
6
Nov 2017
23
19
2
Dec 2017
38
34
4
Jan 2018
23
23
1
Feb 2018
26
26
1
Mar 2018
31
31
0
Apr 2018
28
28
2
May 2018
18
18
1
Jun 2018
12
12
1
Jul 2018
20
20
0
Aug 2018
80
80
4
Sep 2018
11
10
4
Oct 2018
34
34
1
Nov 2018
26
26
6
Dec 2018
25
25
0
Jan 2019
21
20
3
Feb 2019
28
28
4
Mar 2019
12
10
4
Apr 2019
9
9
4
May 2019
5
5
3
Jun 2019
5
5
5
Jul 2019
19
20
17
Aug 2019
19
19
13
Sep 2019
7
7
6
Oct 2019
13
13
5
Nov 2019
13
13
3
Dec 2019
6
6
2
Jan 2020
7
7
2
Feb 2020
16
16
6
Mar 2020
17
17
7
Apr 2020
11
11
5
May 2020
6
6
13
Jun 2020
10
11
11
Jul 2020
11
11
5
Aug 2020
15
15
4
Sep 2020
18
17
6
Oct 2020
12
11
8
Nov 2020
29
25
6
Dec 2020
16
15
2
Jan 2021
13
13
9
Feb 2021
5
5
7
Mar 2021
11
11
6
Apr 2021
11
11
6
May 2021
14
14
4
Jun 2021
15
15
5
Jul 2021
6
5
13
Aug 2021
4
4
5
Sep 2021
18
18
3
Oct 2021
2
2
16
Nov 2021
11
11
18
Dec 2021
11
11
13
Jan 2022
5
5
1
Feb 2022
19
18
1
Mar 2022
10
10
3
Apr 2022
11
10
10
May 2022
23
23
14
Jun 2022
21
21
10
Jul 2022
13
13
12
Total
1789
1350
418
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