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Original research
Using positive deviance to improve timely access in primary care

Authors

  • MaryBeth DeRocher Department of Family and Community Medicine, St Michael's Hospital, Toronto, Ontario, CanadaDepartment of Family and Community Medicine, University of Toronto, Toronto, Ontario, Canada PubMed articlesGoogle scholar articles
  • Sam Davie Department of Family and Community Medicine, St Michael's Hospital, Toronto, Ontario, Canada PubMed articlesGoogle scholar articles
  • Tara Kiran Department of Family and Community Medicine, St Michael's Hospital, Toronto, Ontario, CanadaDepartment of Family and Community Medicine, University of Toronto, Toronto, Ontario, CanadaMAP Centre for Urban Health Solutions, Li Ka Shing Knowledge Institute, St. Michael’s Hospital, Toronto, Ontario, CanadaInstitute of Health Policy, Management, and Evaluation, University of Toronto, Toronto, Ontario, Canada PubMed articlesGoogle scholar articles
  1. Correspondence to Dr MaryBeth DeRocher; marybeth.derocher{at}unityhealth.to
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Citation

DeRocher M, Davie S, Kiran T
Using positive deviance to improve timely access in primary care
BMJ Open Quality 2021;10:e001228. doi: 10.1136/bmjoq-2020-001228

Publication history

  • Received October 19, 2020
  • Accepted September 10, 2021
  • First published October 14, 2021.
Online issue publication 
July 06, 2022

  • Supplementary Data

    This web only file has been produced by the BMJ Publishing Group from an electronic file supplied by the author(s) and has not been edited for content.

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Copyright information

© Author(s) (or their employer(s)) 2021. Re-use permitted under CC BY-NC. No commercial re-use. See rights and permissions. Published by BMJ. http://creativecommons.org/licenses/by-nc/4.0/This is an open access article distributed in accordance with the Creative Commons Attribution Non Commercial (CC BY-NC 4.0) license, which permits others to distribute, remix, adapt, build upon this work non-commercially, and license their derivative works on different terms, provided the original work is properly cited, appropriate credit is given, any changes made indicated, and the use is non-commercial. See: http://creativecommons.org/licenses/by-nc/4.0/.